Telecommunications

In the rapidly changing business landscape of telecommunications, there is a need for service providers to reduce churn rate and increase loyalty amongst their customers. Concepts like Net neutrality require a fresh look at the issues and the opportunities arising out of such moves. The emergence of handheld devices, smart phones and tablet computing has pressured the service providers to upgrade their infrastructure as amount of data passing through the network skyrockets. Operational efficiencies have to be enhanced while expenses have to be monitored and controlled. With our expertise in OSS/BSS, Billing, Fraud Management, Network management, Network usage mediation, Order Management, Provisioning, Customer care and CRM, we can provide solutions around Subscriber management, Billing, payment tracking, Customer segmentation and positioning, expense management, IT consulting, architecture design, program/project management, systems integration, managed services, production support and NOC operations.

Healthcare

As a provider of software systems and solutions to providers, hospitals, practices, and healthcare agencies our solutions allow our customers to provide better customer service while improving their top line and bottom line. With the onset of newer initiatives like the health care bill, EMR and others, providers are looking to streamline operations, reduce expenses and provide superior services to its members. We will provide you will the expertise required to stay on top of the legislative changes and apply technology models that will help you transition. We are able to provide various solutions around EMR, Patient management systems, revenue cycle management, healthcare IT architecture, CRM, Health care analytics, HIPPA, Hospital Information Management systems, claims management, Services around ARRA.

Finance:

We are able to provide services for retail banking and investment banking centered around credit card solutions management, credit scoring models, card processing software, e-banking, churn rate, deposits management, portfolio management, mobile banking and mobile secured payment systems, securities trading systems, migration from legacy systems to SOA architecture, Document management and processing, Channel Management and Integration, Electronic bill payment.

Retail:

The retail industry is coming of age as Internet channels compete with brick and mortar establishment. Customer lifetime value, churn rate, stickiness factor have become the most important key result areas for retailers as they have to wade through plethora of decisions surrounding seasonality, inventory and marketing strategies. We are able to provide solutions around supply chain and inventory management, merchandising, warehousing and logistics, channel integration, customer relationship management, enterprise content management, portals and mobile computing

Government:

We provide solutions for State, Local and Federal government agencies and Government agencies. We can cover a wide spectrum of areas ranging from Government workforce management solutions, Legacy data conversion, Open architecture, Records management, property tax administration, Contract management, IT service management, Data Management, Citizen relationship management, Government to citizen interaction portals and knowledge management.